It happened again.
Once was unusual.
Twice was surprising.
The third time, though? We knew you’d want to know.

Binc’s Program managers contact every person that inquires about help. During the phone conversation they ask open ended questions, among them ‘what are your biggest worries caused by this situation?’

Most often the biggest

It took over two years to arrange this bookseller’s surgery. The date was confirmed, their schedule at the store covered, a collection of friends ready to help during recovery, their monthly bills pre-paid thanks to careful saving. The last thing to do was to call and double check their arrival

A bookseller shared that they felt comfortable asking Binc for financial assistance for much-needed dental work because a coworker said Binc had helped them several years ago. Their coworker is a Helper.

A comic shop employee completed the Binc/BetterHelp (mental health service pilot program) Inquiry Form because the store owner

An employee that was dependable through the worst days of the 2020 and 2021 pandemic store closures suddenly starts coming in late and leaving early because of headaches.

A manager that can solve any scheduling problem chokes back bitter retorts when employees request time off for family vacations.

Shelving a

It starts with something small. A late payment. An unexpected expense. Then it snowballs and suddenly a bookseller is living in a dark and cold apartment with no heat, light, or running water.

This bookseller had been living without water and electricity for six months to keep current on their